Generic Helical Scan Hints

and Hidden Features
by Eddie Ciletti

REAL BASIC TIPS
  • Fast-wind all tapes end-to-end before formatting
  • Know how to query the machine's hidden features (total head hours and error rate)
  • Know how and when to clean the heads (by querying the above)
  • Have a maintenance schedule and stick to it,or...
  • You know it's maintenance time if the machine eats a tape, freezes up and displays error messages.
  • Make Clones on a regular basis and/or immediately after a machine has been repaired
  • Get a humidity gauge (Radio Shack Part Number: 63-867)
  • Don't smoke
  • Wind tapes to either end and remove from machine when not in use
  • NEW!   How to break-in new heads
SEND IN THE CLONES
First, the obvious. A machine that generates lots of error messages needs at least a cleaning and possibly service.  If you haven't already, regularly make clones of works-in-progress, especially apres repair.  Why?  Because sick machines make tapes that are hard to play, let alone perform punch-in surgery or multiple-machine lock-ups.  Save the original, use the clone and Label, Label, Label!

LET's TALK ABOUT THE WEATHER
Manhattan is an island surrounded by water. It ain't "Nawlins," but it can get muggy in the summer. DAT machines are pretty forgiving, but weather extremes can make your digital eight-track more temperamental than usual. In a video machine room, temperature and humidity are kept to 67 degrees and 40 %, respectively.  Too little air moisture increases static electricity.  Too much moisture makes the tape stick to the heads.  Video machine rooms are a relatively "clean" environment.  Often there are two primary air conditioning units PLUS a back-up.  Cool, clean and consistency (temp and humidity) are essential.  Trust me, if your important gear was in a controlled environment (a control room does not count), it would run longer with less downtime.

The typical mid-August weather in my shop/studio is 75 degrees, 49 percent humidity with the AC on. If I turned the AC off, the temperature might only rise a few degrees, but the humidity can easily jump ten percent! Pick up a temperature-humidity gauge and take note of the changes from day-to-day. You may find that high humidity contributes to more than just "bad hair." Try to regulate the humidity and don't forget to change the filter in the air handler. Vacuuming is also highly recommend (be sure to change that filter too), while smoking is not.

COMMON AILMENTS: Transport Status Switches
All tape machines suffer from transport-related problems. As mentioned in previous columns, the electronics are nearly always very stable. The keys to reliable transport operation are the "Mode" and "Load" switches. These serve as sensors that report transport status back to the System Control Circuitry. Dirty and worn switches generate misinformation, A.K.A. error messages, eaten or jammed tapes. If this happens to you, don't let it happen more than twice. It's time for service. Press here for the article, "Crunch a la Mode."

SCHEDULING MAINTENANCE
Schedule maintenance every 250 hours. This is typical for the video transports used in digital tape machines. All digital eight-track decks have built-in counters that accumulate the time tape is on the heads. There are no buttons labeled "Total Head Hours." In all cases, a combination of magic buttons must be pressed to gain access to the digital netherworld.  See the Table below for an overview for various machines.

The Panasonic SV-3700 has a recessed, thermometer-type hour counter on the rear panel. It is calibrated from 0 to 1 but, according to the manual, registers a maximum of 5,000 hours. Useless, but redeemed by its ability to display Error Rate accessed by pressing "Mode, Reset & Pause" buttons on all of their machines (with the exception of the SV-3500 and the SV-250 series) provides access such need-to-know items as status (consumer or pro) as well as whether copy protection is being recorded or has been recorded.


 

Machine
1st keystroke
2nd keystroke
3rd keystroke
Function
~
~
~
~
~
adat
Set Locate & Stop
~
~
Drum "ON" Time
adat
Set Locate & FF
~
~
Software version
~
~
~
~
~
panasonic 

all but sv-250/3500

mode-reset-pause
mode
~
Error Rate and other hidden stuff
SV-3500
* set timer to "PLAY"
...while pressing RECALL
~
Press RECALL to view Error Rate
SV-25x
Power up
press LIGHT switch
Stop, Rew, Skip For/Back-ward
Release STOP key last to view Error Rate
~
~
~
~
~
DA-88
*Stop, Play & Rec
~
~
System Version
DA-88
*FF, Play & Rec
~
~
SY-88 Version
DA-88
*REW, FF & Stop
~
~
Servo Version
DA-88
* FF, Stop & Play
display/up/down/remote
~
Greeting
DA-88
* up / down
~
~
Insert Cleaning Tape
DA-88
* up / down
up / down
~
Total Cleaning Hours
DA-88
* Stop & Play
~
~
Total Drum Time (d 0000)
DA-88
* Stop & FF
~
~
Total Search Time (ds 0000)
DA-88
* FF, Stop & Play
** Stop
Remote
Bargraph for tracks 1 & 2 will indicate A & B head errors when in "Play"
~
~
~
~
~
RC-848
While Logo is Displayed
Rew, FF & Stop
!First Birthday
Should Have version 2.04 or higher (Current 3.01)

 
 

* The various Test Modes are initiated by pressing these buttons during the Power-Up sequence.

** Press STOP immediately after the machine is powered up. 
The alpha-numeric display should indicate "test," if so, proceed to next keystroke.

# SY-88 sync card will not operate properly with system versions below 3.01.  Contact Tascam if version 1.03 is found.

Do not remove the WORD SYNC screw. The back panel improves the ground connection and minimizes noise.

! After installing new firmware, a "First Birthday" is required to initialize the system. 
Set all S1 dip switches to ON, power up for three seconds, power down and set all S1 dip switches to the OFF position.

ABOUT ERROR RATE

Some manuafacturers are reluctant to allow users to access error information an essential feature that provides useful feedback. I encourage users to "provide useful feedback" to the Manufacturers by telling them how important easy-access error indication is.

WARRANTY COVERAGE

Tascam's DA-88 warranty is currently 90 days for labor and one year for parts. In the first year of its release, Alesis sent a warranty upgrade to all of its ADAT XT customers. Now increased to 1 year parts and labor, it was formerly 90 days for labor/head assembly and one year "free of defects." The XT headstack is warranted for 1 year or 1500 hours. Tascam's expected head life is 1000 hours.

TAPE RECOMMENDATIONS

In the Fall of ‘96, at a SPARS meeting — The Society of Professional Audio Recording Studios — a representative from BASF made a presentation on the subject of recording tape and its relationship with head wear. While I briefly touched on this subject in the October’96 EQ, these points need to be stated:

  • All tapes have a built-in abrasive "component" that is designed to help keep heads clean "while you work." If tapes were completely non-abrasive, the heads would clog and you’d get nothing done.
  • Major wear occurs during the first half of a head’s expected life. This is normal. Just as an auto engine has a break-in period, it takes a while for the head’s contour to precisely match that of the tape’s path. And, if you didn’t know, tapes differ in degree of stiffness and this alters the "path" taken.
  • High humidity, smoke (from cigarettes, etc.) and dust (from sheet rock or whatever) increase abrasiveness and decrease head life. No figures were given, but 40% humidity is a good reference point. The opposite extreme increases the potential for dangerous static electricity. My shop is currently at 79 degrees and 22% humidity — the latter a 50% drop from summer’s end — and now, without air conditioning. Any less moisture and a humidifier will be necessary.
  • Just as dog food can be optimized for the age of your pet, certain types of tape may be better for heads as they wear. If you stick with one brand for a long time, a change might yield either an improvement or a degradation. All politics aside, it really is hard to recommend the "best" tape because so many factors contribute to performance. Always check the error rate to be sure.
DTRS: DO YOU KNOW WHAT IT MEANS?

DTRS (Digital Tape Recording System) is the official name for the Hi-8 digital eight-track format used by Tascam in models DA-38 and DA-88 as well as their made-for-Sony PCM-800. During a repair class in October, I learned about Tascam’s intensive search for the ultimate DTRS compatible tape and was given both Sony DARS-60MP and BASF tapes for evaluation. They seem quite good. Look for the DTRS logo on other brands of tape as well. ( A spot check at a local store in my neighborhood yielded three lengths of Ampex DA8, DTRS certified stock.) Stay away from DIC tape ! ! !

HOW TO BREAK-IN NEW HEADS

Some "young" DA-88 heads can be very sharp and, under certain conditions, tend to "grab" the tape. Those "certain" conditions occur when tension is applied to the tape before the head is spinning or fully up to speed. This, in my opinion, is a software problem that is exacerbated when heads are manually cleaned or with certain batches of tape.  You must allow time for the alcohol to dry!!!    Whether the heads are sharp or damp, either condition may cause the tape to stall and/orwrap around the rotary head. One example of this would be to attempt to format a tape from the middle of it's length. This is also a combined idiosyncrasy of weather, its affect on (and variations of) tape formulation.

For all machines, it is highly recommended that users take advantage of new heads by formatting at least a "box" of tapes (typically 10). It is common practice at video studios to record "black" across an entire length of tape well in advance of any targeted use. Formatting tapes, from beginning to end, minimizes the intermittent starts and stops that can aggravate "stiction" between heads and tape. Not only is it a great way to break-in new heads, it also makes better pre-formatted tapes.

Once a DA-88 displays an error message, the transport will neither function nor eject a tape. This safeguard protects the tape from damage.  Do not attempt to manually remove the tape.  At the first sign of trouble, TURN THE MACHINE OFF.  Power-up by simultaneously pressing FF, STOP and PLAY, then press STOP. You have successfully entered "TEST" mode if the display momentarily indicates "TEST." If not, try again. ( By entering TEST mode, you are more likely to be able to safely eject a tape.)  Once TEST appears, wait for the TASCAM (or user-customized) banner to be displayed on the meters, then press EJECT.  Do not attempt to do anything else while in TEST mode. Power down after the tape is ejected.

Do your own trouble-shooting

If the problem persists, change the brand or batch of tape. All tapes with the DTRS logo (Sony, AMPEX and BASF that I know of) work very well and are very similar. (hint! hint!)  Maxell tapes, especially their "Broadcast" series, have been successfully used by Record Plant Remote. Metal Particle (MP) tapes are recommended for situations requiring heavy shuttling. Metal Evaporated (ME) tapes yield better RF output and lower error rates. HOWEVER, "ME" tapes do not behave well under stress and so should only be used for archiving and long-form projects.   Both Fuji and TDK 8mm tapes may not work well on your DTRS machine, although a good technician can optimize the record current and ATF (playback) so that these tapes can be used.  As an "insurance policy," always check the error rate after formatting a tape.  Here's why...

TAPE: VARIATIONS ON A THEME

We are all familiar with the sonic differences of various analog cassette tapes. Distortion, bass and treble response all vary with tape formulation and thickness. Variations are corrected via record current (bias) and EQ adjustments, but cassette decks can never be optimized as easily or as well as professional open-reel equipment.  Optimizing tape performance for DAT, Adat and DTRS is another story...

The goal for digital and analog tapes is similar: minimum drop-outs (error rate) and maximum signal strength (output level). Weak signals in the analog world result in hiss, while digital tapes are recorded at saturation (maximum) and, if the signal falls below the threshold of recoverability, that familiar mashing, digital chain saw sound will result.

Another fact about saturation recording is that no erase head is required. The new signal simply blasts away the old! While a single analog head can send or retrieve tape signals, a pair of heads are required in the digital domain (both pairs for overdubs). The pairs are fairly well matched when new — one head could almost do the job if absolutely no errors are encountered. Since this is an impossibility over time, a single clogged or worn head will send the error rate into orbit.

TRACKING: OBSTACLES TO QUICK LOCK-UPS

In addition to digital audio information, both DAT and DTRS embed Automatic Tracking Frequencies (ATF) within the usable helical recording space. (The Adat system uses a linear control track for this purpose.) DTRS uses four repeating tracking signals whose frequencies are between 100 kHz and 200 kHz. This is low frequency information when compared to the region between 3.15 Mhz and 6.3 Mhz where digital information is encoded.

For DTRS, slow, multiple-machine lockups can be a sign that the tracking signals are too hard to read. Across-the-board tracking problems for all machines — including DAT and Adat — are mostly mechanically related. Poor tape-path and out-of-spec supply or take-up tension can also contribute to a sluggish transport.

SWABBING THE DECK
There are many opinions about head cleaning...

Follow this link for more information -- and pictures too ! ! !


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